Seminar in Qualitative Communication Research

Com 473--BaldwinCommunicationIllinois State University

Updated 09/09/09

 

Ethics, Evaluation

 

ROLE OF THE “SELF” IN QUALITATIVE INQUIRY

 

Note: Notes from first reading, Lincoln & Guba, Ch. 8, appear on last week’s webpage.

Let the figure guide you! P. 188, Figure 8:1. Start there, and be able to describe the various terms and how they might (or might not) apply to your project.

 

At a deeper level, see if you can get a feel for L&G’s ontological, epistemological, and axiological assumptions (oh joy!)

 

 ETHICS

 

Is it Ethical?        [see subset]

SMITH, 1990

Define ethics

--what are some of the cases he mentions?

--what might be unethical about these cases?

--what guideline does Smith propose?

--how would it be applied in above cases?

--why does it become important to ask WHY I want to do a study?

--what is the link b/t “paradigm” and ethics? CHOICE (p. 146)

 

WALK A DECISION THROUGH Brody model p. 147!!!

--what are some special ethical considerations brought by Qualitative Research, both in method and in paradigm? e.g., “informed consent,” “anonymity” “right to withdraw,” length of time, nature of info, emergent design, admission of values, valuing of participants’ opinions, subjective framework (ideographic) and “difference”nature of knowledge and “tentative statement”

 

 

Text Box: Doing a Journal!? Consider an entry in which you summarize the possible ethical implications for your own study. What will you do to address the possible ethical choices? Is the outcome worth any challenges to ethics that you face?                                     

 

HOUSE: 3 values         

·        mutual respect

·        noncoercion

·        support for democratic values/institutions

 

How might each of these relate to qualitative research in ways that are different from (or similar to) more quantitative studies? (Think, for example, are there different ethical implications in any of these dimensions as it relates to an ethnography of communication than it would to an experiment or a survey study?

 

Goodall: Writing the New Ethnography (Ch. 5: Ethics) [Notes Baldwin may bring to class!]

This is a new reading for our class in F 08. What does it add to your understanding of the considerations gained from other readings. Pay special attention to the bulleted list of considerations pp. 153-154.

 

Goodall introduces the “politics of representation” (p. 156)? What does this phrase mean?

He discusses “who owns the right to this story” (p. 158). How might this apply to your own study?

 

What is the ethical issue of “referencing” (p. 161)? How might this apply to your study?

 

New ethnographies and ethics? (p. 164 ff)—This will make more sense after we discuss ethnography as a method… So save 164 to the end for later. J

 

 

 

Ethical Considerations:

“All the usual suspects”

          anonymity/confidentiality

          freedom to participate, from coercion

          no harm to “subjects” (now—participants)

          plagiarism

New or revised issues

          Why do the study? (your values!)

          Entry issues? Value to P? reimbursement? Use of time?

          Data collection? (how informed is informed consent?); role vis-à-vis the participants?

          Power issues?

          Transcription?

          Exit issues?

          Negotiating meanings/outcomes with participants?

          Reporting of data: differences? Homogeneity? Accuracy of account? Narratives & confidentiality

          “Ownership” of the data

 

Key quote: “Making the ethical reasoning conscious and explicit is a very powerful means for improving the kind of ethnical reasoning that is usually done in human affairs” (Smith, 1990, p. 149).

 

Questions:

1) What language to put the interview data in?

2) Publishing findings that disagree with participants?

3) Publishing findings that paint P’s in a negative light? (e.g., reading their interviews critically?)

4) Observing/hiding crime? (Comisky Park study)

5) Who owns the data (Navajo study)


Ethics Case Study:

1.       Maquiladora: A multinational organization has hired you to do in-depth interviews and focus groups to determine the most important work values among the Mexican workers. In return for the report that you give to the regional CEO and administrators, you will receive the right to produce a research report for conference and publication.

 

 

2.       Public Relations Analysis: A company has hired you to do PR research on public’s perception of issues and of the company. You are going to work with marketing to develop a series of messages that portray the company in a positive light. However, through the course of your research, you find out that the company is really corrupt, uses unfair (racist and sexist labor practices), and is not sensitive to the environment. However, you have already received big bucks for your participation in the project so far…

 

 

3.       That Abortion Issue: You feel strongly about the abortion issue (one side or the other—you pick). You decide to do some ethnographic research in clinics that support the “other side,” to show how they are deceptive and manipulative. In order to do this research, you pose as an employee to go “undercover.”

 

 

4.       Studying an Academic Department: You decide to study the culture of an academic department, including rules, meanings, and so on. You gain access through the gatekeeper—the chair of the department. You do observation, ethnographic, and in-depth interviews and find out that some people have some very negative perceptions of the climate and tell you so in confidence.  The chair has asked for a copy of your report. You have quotations from the interviews, but you have been sure to change all of the names.


Doing Good Research:

Using Lincoln & Guba’s Chapter 11, list some things you can do as you plan and collect your data that will help your study better meet their standards of good qualitative research. Be sure to mention which aspect of good research it will address (p. 290).

 

Focused questions on reading:

 

1.       What are the four traditional standards of evaluation in the “conventional” paradigm?

·         

·         

·         

·          

 

2.       What are some of the limitations that might apply to each [Note: I found L&G’s explanation of the various things that might work against each of the standards and the relationship between certain standards to be clearer than some of what I have read in the quantitative literature!]

 

3.       What are the four “new” standards L&G suggest in response to the traditional. How is each defined? (NOTE: For a more concise def than offered in this chapter, you may want to look to Ch. 8 on-line reading, p. 218).

·         

·         

·         

·         

 

What arguments do they give in support of these standards as equally or more acceptable than conventional criteria? Give your own evaluation of the authors’ stance: What seem to be their underlying ontological and epistemological assumptions, and how do these guide their view of acceptable criteria?

 

4.       Develop a grid that shows the steps that one might use to meet each standard, as well as possible dangers. Yes, the authors provide their own [Table 11.12—which is really a figure rather than a table by APA standards], but you will benefit by constructing your own.

 

5.       What is the role of dialogue with peers and journaling in developing and maintaining the worth of your project?

 

6.       What are some disclaimers or boundaries that L&G offer re: the standards and steps to meet them (pp. 328-331)?

·        Who is the determiner of trustworthiness? (The audience? The participants? Others?)

·        How should we conceptualize the meeting of trustworthiness criteria? That is, can we say, simply that a study “does” or “doesn’t” meet the standards? At which point can we determine that a given study is “trustworthy”? [P.S. Based on our other readings, must naturalists still be as defensive about their position as L&G propose in 1985?]

·        How, exactly, is the meeting of the trustworthiness criteria to be “operationalized

·        At what stage of your inquiry do the criteria become relevant? In other words, is “worth” something that occurs in the conceptualization of a project, in the data collection and analysis, or in the write-up?

·        To what degree should we formalize or reify these standards and steps?

 

7.       To what degree will L&G’s standards and steps be appropriate to your project? [Note: Part of this will depend upon the degree to which you subscribe to their underlying assumptions about the world, see Q. 3 above]

 


 

A Case Study of Worth--COM 473—Baldwin

 

The Situation:  You work for Human Resources for a Chrysalis, Inc.—a large tractor manufacturing company in Peoria that is undergoing rapid transition. The company is trying to rework organizational structures and organizational climate in hopes to modify processes towards current organizational theories of “excellence,” including participative management, management by objectives and so on. However, they do not know if (a) the current corporate structure, which has up until now been very “top-down” and “scientific” in approach will support this, and (b) how the measured steps they have taken so far are being received. They suspect that a closed-ended survey to assess attitudes will simply not give them the detail that they need, but really do not know much about qualitative research and are a bit suspicious of its rigor.

 

Your assignment: You want to conduct an interview study of employees to learn more about their perceptions on the two points above. The key question for this exercise: What steps will you take to make sure that your final study is “rigorous” and meets acceptable standards for qualitative research?

 

Of course, you will want to consider your audience. Since they come from a primarily quantitative and scientific management background, you will need to address the criteria of your project in a way that they will understand. But since Lincoln and Guba are “naturalists,” you may find that not all of their solutions pertain to your study!

 

A Case Study of Worth--COM 473—Baldwin

 

The Situation:  You work for Human Resources for a Chrysalis, Inc.—a large tractor manufacturing company in Peoria that is undergoing rapid transition. The company is trying to rework organizational structures and organizational climate in hopes to modify processes towards current organizational theories of “excellence,” including participative management, management by objectives and so on. However, they do not know if (a) the current corporate structure, which has up until now been very “top-down” and “scientific” in approach will support this, and (b) how the measured steps they have taken so far are being received. They suspect that a closed-ended survey to assess attitudes will simply not give them the detail that they need, but really do not know much about qualitative research and are a bit suspicious of its rigor.

 

Your assignment: You want to conduct an interview study of employees to learn more about their perceptions on the two points above. The key question for this exercise: What steps will you take to make sure that your final study is “rigorous” and meets acceptable standards for qualitative research?

 

Of course, you will want to consider your audience. Since they come from a primarily quantitative and scientific management background, you will need to address the criteria of your project in a way that they will understand. But since Lincoln and Guba are “naturalists,” you may find that not all of their solutions pertain to your study!